Technicians

Login
Enter your login and password and click Submit. Remember that logins and passwords ARE case sensitive. A successful login will bring you to the Technician Assessment page.

View Tasks (Assessments)
If you are required to take an assessment, you will find them listed under the "View Tasks" section in the right column of the page. A yellow dot in front of the task name means that this task has not been completed and is not past the task due date. A red dot means that the task has not been completed and is past its due date. Completed tasks (successful or unsuccessful) will appear with a green dot and can be viewed by selecting the "Completed" option and clicking "Go" in the task search area.

Taking an Assessment
To take an assessment, click on the assessment task name in the "View Tasks" section in the right column of the page. You will see a detailed view of the task showing Task Name, Description, Due Date, Who Will Be Notified Upon Completion. To begin the assessment, click on the "Click to Begin" button. Note that the assessments in the JAARN program are timed. When the assessment window opens, the timer begins. If you close this page without clicking "Continue", the clock will restart with the maximum allotted time the next time the assessment is accessed. If you click continue, you must complete the assessment in the allotted time or you risk not passing. Once in the assessment, follow the instructions on the beginning page.

Passing an Assessment
If you complete the exam in the allotted time with a passing grade, the Network Support Team will be notified and the task to take that assessment will be marked complete (successful). Refreshing the Technician Assessment page will show the task in the "Completed" section of the "View Tasks Area"

Failing an Assessment
Should you not complete the exam with a passing grade, the Network Support Team will be notified and the task to take that assessment will be marked complete (unsuccessful). Each of the assessments (Body and Paint) allows two chances to pass. If this was your first attempt to pass the assessment, a new task will automatically be created for you to take another assessment. To view the new task, click on the "Refresh" button of your browser when viewing the Technician Assessment page. If you fail both of the assessments for Paint or both for Body, your facility will be contacted by the Network Support Team with further instructions.

Managers/Owners

Login
Enter your login and password and click Submit. Remember that logins and passwords ARE case sensitive. A successful login will bring you to JAARN Profile page.

JAARN Profile Page
This page lists basic contact information for your shop. If the information is correct, click "Continue" and you will be directed to the main Welcome page for your certification track. If the information requires updating, click "Edit Profile". An editable version of your information will be loaded. Make any changes necessary and click "Update Profile". An email with your updated information will be sent to the Network Support Team before being changed in the system. After you submit the changes, you will be directed to the main Welcome page for your certification track.

Tool & Equipment Requirements
This area of the site contains a downloadable/printable document that lists the tool and equipment requirements for your certification track. Click on the blue link to access this document. This section also includes a Self-Audit-Checklist. You will need to complete this online form before a site inspection visit can be scheduled. To access the form, click on the blue link and fill in the information. Your progress will be saved when you click the "Update Self-Audit Checklist" button at the bottom of the form. You can return to this page as often as you wish to make changes and additions.

Training and Technician Status (Structural or Non-Structural)
This area contains links to the Training Requirements necessary for the type of certification of the shop. To access this document, click on the blue link titled either "(Non-)Structural Training Requirements". A link to the I-CAR Web site is conveniently provided in this area as well. Also shown is table showing the Technicians your shop has enrolled in the program. To access detailed information regarding each technician enrolled from your shop, click on their name in blue in the left column of the table. The Technician Detail page shows in depth information on the certification progress of the selected technician.

Certification Progress
This report shows your shops progress throughout the certification/re-certification process. Information is collected by the Network Support Team and updated in this form on a regular basis. Use this form to confirm your progress. If you feel there is a discrepancy in this form, contact the Network Support Team.

Ready for Certification/Re-Certification
Use this form to notify the Network Support Team that you are ready for certification/re-certification. When you can answer yes to all the questions, Click the appropriate response for each question and click the "Submit" button. If you do not answer "yes" to all questions, the form will not be submitted. The form need only be submitted once.

Evaluation (and Historical) Documents
This section will contain scanned versions of any hard copy reports submitted in the certification/re-certification process. To view the document, click on the blue link for the document name.

FAQs
A frequently asked questions document is included for your reference. Click on the blue link to download and view the document.